Privacy Policy

Welcome to ZenPal! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when choosing to participate in various activities related to the Application, such as registration, voice journaling, and feedback submissions.
• Conversation Data: When you interact with ZenPal, your voice inputs are processed to text, and these conversations are stored. This includes the text of your journals and your interactions during meditation sessions.
• Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Provide you with personalized meditation experiences.
• Enable voice journaling features.
• Process your feedback and respond to your inquiries.
• Monitor and analyze usage and trends to improve your experience with the Application.
• To improve our AI models and the services we offer.

Storage and Sharing of Your Information

We utilize third-party services for data storage and processing:

• Firebase (Google Cloud): We store your user account information, conversation data (including journal entries and meditation interactions), and any feedback you provide on Firebase, a platform owned by Google. Firebase has its own security and privacy policies, which you can review on their website.
• OpenAI: To enable the voice-to-voice interaction and generate responses, your conversation data (the text of your interactions) is shared with OpenAI. OpenAI uses this data in accordance with their privacy policy and terms of service to provide and improve their AI models. We do not share your personally identifiable information (like name or email, unless you explicitly state it in a conversation) directly with OpenAI as part of the conversation processing, only the conversational text.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [email protected]